Privacy Policy & Terms of Service

HorseQueeny Academy ("we", "us", "our") operates the educational horse-racing platform at horsequeeny.ai. This Privacy Policy explains what personal information we collect when you create an account — including signing in with Google — and how we use, share, and protect it.

1. Information We Collect

• Account data: your name, email address, and basic profile details provided by your chosen sign-in method (e.g. Google). We request only the scopes needed to authenticate you.
• Usage data: class progress, simulator activity, forum posts, token balance, and interactions you make in the app.
• Payment data: when you purchase a membership or tokens, payment is processed by our payment provider (Stripe). We do not store full card numbers on our servers.
• Technical data: device and browser information collected automatically when you use the service.

2. How We Use Your Information

• To create and manage your account and authenticate you (including via Google sign-in).
• To provide, personalise, and improve our educational content and simulator features.
• To process membership and token purchases and send related receipts.
• To respond to support requests and communicate updates about the platform.
• To monitor usage, detect abuse, and keep the platform secure.

3. Sharing Your Information

We do not sell your personal data. We share it only with service providers that help operate the platform — such as Google (authentication), Stripe (payments), and our hosting/analytics providers — each under their own privacy obligations, and where necessary to provide the service, comply with the law, or protect our rights.

4. Google Sign-In

When you choose to sign in with Google, Google shares the profile information you authorise (typically your name and email address) with us. Your Google password is never shared with us. You can revoke our access to your Google profile at any time from your Google account permissions page, and you may delete your HorseQueeny account to have your data removed.

5. Cookies & Local Storage

We use cookies and local storage to keep you signed in, remember your language preference, and understand how the platform is used. You can disable cookies in your browser, though some features may not work correctly.

6. Data Retention & Your Rights

We keep your information for as long as your account is active or as needed to provide the service. You may request access to, correction of, or deletion of your personal data by contacting us. If you signed in with Google, deleting your account does not delete data Google retains under its own policies.

7. Security

We apply reasonable technical and organisational measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Changes

We may update this Privacy Policy from time to time. We will post the updated version here with a revised date and, for material changes, notify you through the platform.

These Terms of Service ("Terms") govern your use of HorseQueeny Academy at horsequeeny.ai. By creating an account or using the platform, you agree to these Terms. If you do not agree, please do not use the service.

1. The Service

HorseQueeny Academy is an educational platform about horse racing, including video classes, live sessions, AI predictions, and a HKJC-style betting simulator. All simulator features use virtual currency only. We do not facilitate, promote, or accept real-money gambling or betting.

2. Account Registration & Authentication

You may register using email or by signing in with Google. You agree to provide accurate information and to keep your credentials secure. You are responsible for all activity under your account. If you believe your account has been compromised, contact us immediately.

3. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account. By using the service you confirm you meet this requirement.

4. Memberships & Tokens

Some features require a paid PRO membership or tokens. Memberships and tokens are virtual entitlements that grant access to platform features; they are not currency and have no cash value. All purchases are processed by Stripe and are non-refundable except where required by law. Monthly tokens reset each cycle; extra tokens do not expire.

5. Educational / No-Betting Disclaimer

AI predictions, tips, and analysis are provided for educational and entertainment purposes only and do not constitute financial, betting, or gambling advice. You acknowledge that racing outcomes are uncertain and that we accept no liability for any decision you make based on platform content.

6. Acceptable Use

• Do not misuse the platform, attempt to bypass access controls, or scrape data without permission.
• Do not use the service for any unlawful, harmful, or fraudulent purpose, including any activity connected to real-money gambling.
• Do not harass other members or post unlawful or infringing content in the community forum.

7. Intellectual Property

All platform content — classes, text, graphics, software, and marks — is owned by or licensed to HorseQueeny Academy and protected by intellectual-property laws. You may not copy, redistribute, or resell it without our written permission.

8. Limitation of Liability

The service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages, or for any loss arising from your use of or inability to use the platform, including any reliance on educational predictions or simulator results.

9. Account Termination

You may delete your account at any time. We may suspend or terminate accounts that violate these Terms or that we reasonably believe misuse the platform.

10. Changes to These Terms

We may revise these Terms from time to time. Continued use of the platform after changes are posted constitutes acceptance of the revised Terms.

11. Contact

Questions about this Privacy Policy or Terms of Service can be sent to support@horsequeeny.ai.